Research Article

Micro-influencers: An emerging profession not yet recognized, with a tarnished reputation

Clara Marchán Sanz 1 , Erika Fernández Gómez 1 * , Beatriz Feijoo 2
More Detail
1 Universidad Internacional de La Rioja, Logroño, SPAIN2 Universidad Villanueva, Madrid, SPAIN* Corresponding Author
Online Journal of Communication and Media Technologies, 15(2), April 2025, e202515, https://doi.org/10.30935/ojcmt/16179
Published Online: 18 March 2025, Published: 01 April 2025
OPEN ACCESS   5394 Views   10041 Downloads
Download Full Text (PDF)

ABSTRACT

Influencer marketing is a rapidly expanding industry. This qualitative study examines micro-influencers (those with up to 100,000 followers) through 30 in-depth interviews to understand their perceptions of their profession’s reputation, potential improvements, and the level of professionalization within the field. Excessive commercialization and the mismatch between advertised products and the micro-influencer’s profile are identified as the primary factors damaging their reputation. In terms of professionalization, it is common for compensation to be limited to products, which 60% of interviewees consider unfair. Despite these challenges, micro-influencers are eager learners, consistently striving to stay updated in various domains.

CITATION (APA)

Marchán Sanz, C., Fernández Gómez, E., & Feijoo, B. (2025). Micro-influencers: An emerging profession not yet recognized, with a tarnished reputation. Online Journal of Communication and Media Technologies, 15(2), e202515. https://doi.org/10.30935/ojcmt/16179

REFERENCES

  1. Abdullah, S., & Ampauleng, A. (2024). The micro-influencers effect on the business sustainability of small medium enterprise: The marketing strategy approach. Quality-Access to Success, 25(199), 319–329. https://doi.org/10.47750/QAS/25.199.35
  2. Abidin, C. (2021). From “networked publics” to “refracted publics”: A companion framework for researching “below the radar” studies. Social Media + Society, 7(1). https://doi.org/10.1177/2056305120984458
  3. Ahir, M. S. (2023). Influencer marketing: Consumer perception of trust and purchasing behavior [Master’s thesis, California State University].
  4. Almahdi, M. H., Alsayed, N., & Alabbas, A. (2022). In influencers we trust? A model of trust transfer in social media influencer marketing. In A. Hamdan, A. Harraf, P. Arora, B. Alareeni, & R. Khamis Hamdan (Eds.), Future of organizations and work after the 4th Industrial Revolution. Studies in computational intelligence, vol 1037 (pp. 159–173). Springer. https://doi.org/10.1007/978-3-030-99000-8_9
  5. Audrezet, A., de Kerviler, G., & Guidry Moulard, J. (2020). Authenticity under threat: When social media influencers need to go beyond self-presentation. Journal of Business Research, 117, 557–569. https://doi.org/10.1016/j.jbusres.2018.07.008
  6. Balaban, D., Mucundorfeanu, M., & Mureșan, L. (2022). Adolescents’ understanding of the model of sponsored content of social media influencer Instagram stories. Media and Communication, 10(1), 305–316. https://doi.org/10.17645/mac.v10i1.4652
  7. Belanche, D., Casaló, L. V., Flavián, M., & Ibáñez-Sánchez, S. (2021). Understanding influencer marketing: The role of congruence between influencers, products and consumers. Journal of Business Research, 132, 186– 195. https://doi.org/10.1016/j.jbusres.2021.03.067
  8. Bernazzani, S. (2018). Micro-influencer marketing: A comprehensive guide. Hubspot. https://blog.hubspot.com/marketing/micro-influencer-marketing
  9. Borges-Tiago, M. T., Santiago, J., & Tiago, F. (2023). Mega or macro social media influencers: Who endorses brands better? Journal of Business Research, 157, Article 113606. https://doi.org/10.1016/j.jbusres.2022.113606
  10. Brown, D., & Hayes, N. (2007). Influencer marketing (1st ed.). Routledge. https://doi.org/10.4324/9780080557700
  11. Castelló-Martínez, A., & Tur-Viñes, V. (2021). Una combinación de alto riesgo: Obesidad, marcas de alimentación, menores y retos en YouTube [A high-risk combination: Obesity, food brands, minors and YouTube challenges]. Gaceta Sanitaria, 35(4), 352–354. https://doi.org/10.1016/j.gaceta.2020.06.018
  12. Conde, R., & Casais, B. (2023). Micro, macro and mega-influencers on Instagram: The power of persuasion via the parasocial relationship. Journal of Business Research, 158, Article 113708. https://doi.org/10.1016/j.jbusres.2023.113708
  13. De Veirman, M., Cauberghe, V., & Hudders, L. (2017). Marketing through Instagram influencers: The impact of number of followers and product divergence on brand attitude. International Journal of Advertising, 36(5), 798–828. https://doi.org/10.1080/02650487.2017.1348035
  14. Dencheva, V. (2024). Influencer marketing market size worldwide from 2016 to 2024. Statista. https://www.statista.com/topics/2496/influence-marketing/
  15. Díaz, M. P. (2023). Así regulará Francia la actividad de los influencers gracias a estaley [This is how France will regulate the activity of influencers thanks to this law]. El Confidencial. https://www.elconfidencial.com/mundo/europa/2023-06-02/francia-regulacion-ley-de-influencers_3658365/
  16. Emplifi. (2024). How to unlock the power of UGC: The ultimate guide. Hubspot. https://offers.hubspot.com/ultimate-ugc-guide
  17. Feijoo Fernández, B., & Fernández-Gómez, E. (2021). Niños y niñas influyentes en YouTube e Instagram: contenidos y presencia de marcas durante el confinamiento [Influential children on YouTube and Instagram: content and presence of brands during confinement]. Cuadernos.Info, (49), 302–330. https://doi.org/10.7764/cdi.49.27309
  18. Fernández-Gómez, E., Caluori Funes, R.; Miguel San Emeterio, B. & Feijoo-Fernández, B. (2021). El uso de Instagram por niños youtubers: Gestión de la marca personal, autopromoción y contenidos publicitarios [The use of Instagram by child YouTubers: Personal brand management, self-promotion, and advertising content]. Estudios sobre el Mensaje Periodístico, 27(4), 1089–1102. https://doi.org/10.5209/esmp.75754
  19. Fernández-Gómez, E., Feijoo, B., Morante Bonet, M. (2024). Training concerns of micro-influencers on advertising and marketing. Journal of Advertising Education, 28(1), 40–62. https://doi.org/10.1177/10980482241231267
  20. Gaenssle, S., & Budzinski, O. (2020). Stars in social media: New light through old windows? Journal of Media Business Studies, 18(2), 79–105. https://doi.org/10.1080/16522354.2020.1738694
  21. Gaitán Moya, J. A., & Piñuel Raigada, J. L. (1998). Técnicas de investigación en comunicación social. Elaboración y registro de datos [Research techniques in social communication. Data processing and recording]. Editorial Síntesis.
  22. Gold, K., Hungaragere V., & Lavin A. (2021). Authentic influence: Deepen customer trust through a smarter approach to influencer marketing. Deloitte Digital. https://www.deloittedigital.com/content/dam/deloittedigital/us/documents/offerings/offering-20211117-creator-eminence-Authentic-Influence.pdf
  23. Gómez-Nieto, B. (2018). El influencer: Herramienta clave en el contexto digital de la publicidad engañosa [The influencer: A key tool in the digital context of misleading advertising]. Revista de Ciencias Sociales, 6(1), 149–156. https://doi.org/10.17502/m.rcs.v6i1.212
  24. GWI. (2023). Social behind the screens 2023 trends report. GWI. https://www.gwi.com/webinars/social-media-behind-the-screens
  25. Hogsnes, M., Tor-Morten G., & Kjeld H. (2024). Exploring influencers’ commercial content on Instagram. Journal of Interactive Advertising, 24(2), 156–168. https://doi.org/10.1080/15252019.2024.2316114
  26. IAB Spain. (2019). Estudio anual de redes sociales [Annual social media study]. IAB Spain. https://iabspain.es/estudio/estudio-anual-de-redes-sociales-2019/
  27. IAB Spain. (2022). Top tendencias digitales 2022 [Top digital trends 2022]. IAB Spain. https://iabspain.es/estudio/top-tendencias-digitales-2022/
  28. IAB Spain. (2023). Estudio de redes sociales 2023 [Social media study 2023]. IAB Spain. https://iabspain.es/iab-spain-presenta-el-estudio-de-redes-sociales-2023/
  29. IAB Spain. (2024). Top tendencias digitales 2024 [Top digital trends 2024]. IAB Spain. https://iabspain.es/estudio/top-tendencias-digitales-2024/
  30. Influencer Marketing Hub. (2024). The state of influencer marketing 2024. Influencer Marketing Hub. https://influencermarketinghub.com/influencer-marketing-benchmark-report/
  31. InfoAdex. (2024). Estudio InfoAdex de la inversión publicitaria en España 2023 [InfoAdex study of advertising investment in Spain 2023]. InfoAdex. https://www.infoadex.es/wp-content/uploads/2024/01/Resumen-Estudio-InfoAdex-2023.pdf
  32. Janssen, L., Schouten, A. P., & Croes, E. A. J. (2021). Influencer advertising on Instagram: Product-influencer fit and number of followers affect advertising outcomes and influencer evaluations via credibility and identification. International Journal of Advertising, 41(1), 101–127. https://doi.org/10.1080/02650487.2021.1994205
  33. Jin, S. V., Ryu, E., & Muqaddam, A. (2018). Dieting 2.0!: Moderating effects of Instagrammers’ body image and Instafame on other Instagrammers’ dieting intention. Computers in Human Behavior, 87, 224–237. https://doi.org/10.1016/j.chb.2018.06.001
  34. Kaplan, A. M., & Haenlein, M. (2010). Users of the world, unite! The challenges and opportunities of social media. Business Horizons, 53(1), 59–68. https://doi.org/10.1016/j.bushor.2009.09.003
  35. Li, W., Zhao, F., Lee, J. M., Park, J., Septianto,F., & Yuri, S. (2024). How micro- (vs. mega-)influencers generate word of mouth in the digital economy age: The moderating role of mindset. Journal of Business Research, 171, Article 1143. https://doi.org/10.1016/j.jbusres.2023.114387
  36. Marchán, C., García Rivero, A., Fernández-Gómez, E., & Feijoo, B. (2024). Microinfluencers: Un trabajo no remunerado que conecta marcas y consumidores en el sector publicitario [Microinfluencers: An unpaid job connecting brands and consumers in the advertising industry]. Estudios sobre el Mensaje Periodístico, 30(1), 155–166. https://doi.org/10.5209/esmp.91480
  37. Marques, I. R., Casais, B., & Camilleri, M. A. (2021). The effect of macro-celebrity and micro-influencer endorsements on consumer-brand engagement in Instagram. In M. A. Camilleri (Ed.), Strategic corporate communication in the digital age (pp. 131–143). Emerald Publishing. https://doi.org/10.1108/978-1-80071-264-520211008
  38. Mayrhofer, M., Matthes, J., Einwiller, S., & Naderer, B. (2019). User generated content presenting brands on social media increases young adults’ purchase intention. International Journal of Advertising, 39(1), 166–186. https://doi.org/10.1080/02650487.2019.1596447
  39. Millán, S. (2024). Ingresar 300.000 euros al año y un millón de seguidores: Los nuevos requisitos del gobierno para ser influencer [Earning 300,000 euros a year and having a million followers: The government’s new requirements to be an influencer]. El País. https://elpais.com/economia/2024-04-30/escriva-pasa-a-la-ofensiva-exige-a-los-influencers-que-se-inscriban-en-un-registro-estatal.html
  40. Nilsson, J., Murto, R., & Kjellberg, H. (2023). Influencer marketing and the ‘gifted’ product: Framing practices and market shaping. Journal of Marketing Management, 39(11-12), 982–1011. https://doi.org/10.1080/0267257X.2023.2253450
  41. Pacho, L. (2024). La tormenta que no cesa para Chiara Ferragni [The storm that never stops for Chiara Ferragni]. El País. https://elpais.com/gente/2024-02-11/la-tormenta-que-no-cesa-para-chiara-ferragni.html
  42. Park, J., Lee, J. M., Xiong, V. Y., Septianto F., & Seo, Y. (2021). David and Goliath: When and why micro-influencers are more persuasive than mega-influencers. Journal of Advertising, 50(5), 584–602. https://doi.org/10.1080/00913367.2021.1980470
  43. Peres, R., & Silva, M. (2021). The role of micro-influencers in the consumer decision-making process in the hospitality field. European Journal of Tourism, Hospitality and Recreation, 11(1) 102–112. https://doi.org/10.2478/ejthr-2021-0010
  44. Pérez-Condes, M., & Campillo-Alhama, C. (2016). Influencer engagement, una estrategia de comunicación que conecta con la generación millenial [Influencer engagement, a communication strategy that connects with the millennial generation]. RUA. http://rua.ua.es/dspace/handle/10045/57327
  45. Riccio I., S. Dumont, A., & Wang A. (2022). The top 100 social media influencers in neurosurgery on Twitter. Interdisciplinary Neurosurgery, 29, Article 101545. https://doi.org/10.1016/j.inat.2022.101545
  46. Sarmiento-Guede, J. R., & Rodríguez-Terceño, J. (2020). La comunicación visual en Instagram: Estudio de los efectos de los micro-influencers en el comportamiento de sus seguidores [Visual communication on Instagram: Study of the effects of micro-influencers on the behavior of their followers]. Estudios Sobre el Mensaje Periodístico, 26(3), 205–1216. https://doi.org/10.5209/esmp.65046
  47. Schrepp, M., Hinderks, A., & Thomaschewski, J. (2017). Construction of a benchmark for the user experience questionnaire (UEQ). International Journal of Interactive Multimedia and Artificial Intelligence, 4(4), 40–44. https://doi.org/10.9781/ijimai.2017.445
  48. Silalahi, A. T. (2021). Micro-influencer celebrity’s communication strategy in brand promotion. Humaniora, 12(1), 21–28. https://doi.org/10.21512/humaniora.v12i1.6786
  49. Smith, A. (2024). The past, present and future of influencer marketing, according to Taylor Lorenz. Sprout Social. https://sproutsocial.com/insights/future-influencer-marketing/
  50. Tur-Viñes, V., & Castelló-Martínez, A. (2021). Food brands, YouTube and children: Media practices in the context of the PAOS self- regulation code. Communication & Society, 34(2), 87–105. https://doi.org/10.15581/003.34.2.87-105
  51. Um, N. H. (2013). The role of culture in creative execution in celebrity endorsement: The cross-cultural study. Journal of Global Marketing, 26(3), 155–172. https://doi.org/10.1080/08911762.2013.804613
  52. Verdú, D. (2024). Italia regulará el salvaje oeste de los influencers [Italy to regulate the wild west of influencers]. El País. https://elpais.com/sociedad/2024-01-11/italia-regulara-el-salvaje-oeste-de-los-influencers.html